English
1. Who We Are
This website is operated by HONGHENG EDUCATION CONSULTING LIMITED. Registered office: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong.
2. Information We Collect
We may collect information you provide when purchasing courses, registering an account, booking consultations, contacting us, or using member features. This may include your name, email address, billing details, order records, course access status, appointment information, and support messages.
3. How We Use Information
We use personal information to process payments, provide course access, schedule consultations, send transactional notices, respond to inquiries, maintain account security, comply with legal obligations, and improve our educational services.
4. Payments
Payments are processed by third-party payment providers such as Stripe, Airwallex, PayPal, or other enabled payment processors. We do not store full card numbers or payment credentials on our servers. Payment processors handle payment data according to their own security and privacy standards.
5. Service Providers
We may use trusted service providers for authentication, hosting, database storage, email delivery, booking management, analytics, and payment processing. These providers may process personal information only as needed to provide their services to us.
6. Retention and Security
We retain personal information only for as long as needed for service delivery, account management, legal compliance, dispute resolution, and business records. We use reasonable technical and organizational safeguards to protect personal information.
7. Your Choices
You may contact us to request access, correction, or deletion of your personal information, subject to legal, accounting, security, and contractual requirements.
8. Contact
For privacy questions, please contact us at info@honghengglobal.org.